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Frequently Asked Questions

HOW CAN I CHECK AN ORDER?
Use the order confirmation and shipping updates sent to your email. For help, contact us with your order number and the email used at checkout.

WHERE CAN I FIND SHIPPING DETAILS?
Review Shipping & Returns in the footer. Checkout shows the available shipping options for your order.

WHAT IF MY PLANT ARRIVES WITH A PROBLEM?
Take clear photos of the plant and packaging, keep your order details, and contact our team. See Shipping & Returns for the applicable policy.

HOW DO I ASK A PLANT CARE QUESTION?
Email succulentfarminfo@gmail.com with the plant name, clear photos, and a brief description of its light, watering and growing conditions.

CAN I VISIT THE FARM?
Contact us to confirm visiting arrangements before coming to 179 Federal Rd, Monroe TWP, NJ 08831.

Need more help? Use the contact form on Support or call +1 347-574-2761.

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Farm Direct

Fresh plants, direct from our farm

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Packed with care for a safe arrival

Ships from the USA

Local shipping, reliable delivery

Expert Support

Friendly help,

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