Frequently Asked Questions
HOW CAN I CHECK AN ORDER?
Use the order confirmation and shipping updates sent to your email. For help, contact us with your order number and the email used at checkout.
WHERE CAN I FIND SHIPPING DETAILS?
Review Shipping & Returns in the footer. Checkout shows the available shipping options for your order.
WHAT IF MY PLANT ARRIVES WITH A PROBLEM?
Take clear photos of the plant and packaging, keep your order details, and contact our team. See Shipping & Returns for the applicable policy.
HOW DO I ASK A PLANT CARE QUESTION?
Email succulentfarminfo@gmail.com with the plant name, clear photos, and a brief description of its light, watering and growing conditions.
CAN I VISIT THE FARM?
Contact us to confirm visiting arrangements before coming to 179 Federal Rd, Monroe TWP, NJ 08831.
Need more help? Use the contact form on Support or call +1 347-574-2761.
